Fortunoff Fine Jewelry

Shipping Information

  • We make every attempt to fill your order as quickly as possible. Most in-stock orders are shipped within 2 business days.
  • Our standard residential shipping method is USPS Priority Mail.
  • We require a signature upon delivery for orders over $500 and for all orders being delivered to an apartment, suite or business.
  • Expedited orders that are designated for Overnight or 2-Day service (Fedex) may not ship the same day they were ordered. These are subject to normal order processing and fulfillment, including security screening that protects you, our customer. 
  • Overnight orders must be completed by 12 pm ET to ship the same day.
  • Merchandise will be billed to your credit card when ready to ship, with the exception of custom orders, which are billed at time of order.
  • If your order cannot be shipped within 4 business days after it is confirmed, we will notify you by e-mail and/or phone. For items that are back-ordered, special order or require sizing or personalization we will contact you regarding ship date.
  • For rush orders, special situations, or stock inquiries, please call our Customer Service Team at 1-800-636-7886 or e-mail service@fortunoffjewelry.com.
  • We do not ship orders on Saturday or Sunday. We ship the next business day.
  • We do not ship to international, APO or FPO addresses.
  • Orders to Alaska and Hawaii must be shipped via Overnight or 2-Day methods.

Our jewelry ships in a gift box. Free gift wrapping and hand-written gift cards are available when you indicate your request at "check-out" in the appropriate fields.

Shipping Method

Shipping rates are based on the shipping method you choose. We offer the following services (all are based on total purchase, excluding tax, for delivery to a single address):

Ground (standard) delivery, orders $75 and over FREE
Ground (standard) delivery, orders under $75 $9 per address
2-day delivery $22 per address
Overnight delivery $31 per address


Note: Overnight orders must be completed by 12 pm ET to ship the same day.

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