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Customer Service FAQ

  • Do you have any stores other than the website?

  • How quickly will my order ship?

  • What if I have a question about my order, want to change or cancel it once it's placed?

  • How do I track the status of my order?

  • Can I ship to multiple addresses?

  • Can I ship to an International address or P.O. Box?

  • What shipping options are available?

  • Do you require a signature upon receipt of an order?

  • Can I include gift wrap and a personal message with my order?

  • If I order multiple gifts, how will I tell the gifts apart if I have them gift wrapped?

  • Does the packing slip include the price of the item? How will I know how much I am being charged?

  • How can I get an item I purchased repaired?

  • How can I check my ring size?

  • What payment methods do you accept?

  • Do you have a repair service available on site?